Q: How long should I
allow for my order to take?
A: On standard custom orders
allow approximately 2 weeks. Rush available on certain items. Payment made
upon placing your order.
Q: How do I get my bracelet size?
A: Using a flexible tape measure,
measure the circumference of you’re your hand with your thumb tucked
under to your palm. *Note that the measurements include your knuckles.
Measurements of your hand not your wrist. Bracelet must be able to slide
on and off your hand snuggle.
CLICK
HERE FOR DIAGRAM
Q: Would I take a bigger ring size for a wide ring?
A: To get your size on a ring,
keep in mind a wider ring will require a larger normally a half size to
one size larger. View
different ring sizers.
Q: Would you be able to resize Hawaiian Rings & Bracelets?
A: Yes, Hawaiian Rings and
Bracelets can be resized. However, once the item has been completed with
engraving, resizing is very expensive.
Q: Can I have some else resize
my Hawaiian Jewelry?
A: Yes, you can however your
guarantee with Designs 'N Gold will be null and void.
Most jewelers are not familiar with Hawaiian Jewelry and do not have the
skill to re-do
the enameling once your item is resized.
Q: Can I change a name on my existing Hawaiian jewelry?
A: Yes, please call our factory or complete our repair
authorization form. An estimate will be given prior to changes.
Q: Do you repair jewelry that I purchased else where or received as a
gift?
A: Yes, please call our factory or complete our repair
authorization form. An Estimates will be given prior to repairs.
Q: Would it be possible to change my order once it has been placed?
A: An order is processed
immediately after it is placed. A change might be possible pending on your
change request plus any additional changes this change will incur.
Q: Is it possible to have my English name translated into Hawaiian?
A: Yes, we have a Hawaiian
translator to do so.
Q: Is it possible to have a saying in English translated into Hawaiian?
A: Yes although some saying are non translatable.
Q: Is it possible to have an inscription on the inside of my Hawaiian
bracelet, ring and/or pendant?
A: Yes, up to 10 characters are
at no charge. There is an additional charge for additional characters.
Q: What is the conversion from Millimeter to inches?
A: 1mm=0.039 inches. Take the
millimeter size and multiply it by 0.039 inches. example: 8 mm X .039=
.312 inches. 10 mm X .039=.30 inches.
Q: Does the black enamel wear off?
A: No and Yes, the black enamel
we use is glass which is fuse into the letters at a high heat. If you
should drop or change the existing shape of the item with gold will pull
away from the enamel and crack out. Unlike epoxy used my other
manufactures which is (glue and paint mix together and will wear with
moisture and water eventually. On all pieces manufactured by Designs ‘N
Gold enamel has lifetime guaranteed.
Q: How much will shipping cost me?
A: See Order
Form.
Q: Tell
me more about the Gift Certificates?
A: Once a Gift
Certificate is issued All Sales are Final and Non Refundable. Gift
Certificates are good for one year from validation date of the
certificate. A name can not be changed once Certificate issued.
Designs 'N Gold will NOT honor Certificates that have been altered or
tampered with, lost, misplaced or stolen.
Q: Can I return the item I ordered?
A: All Designs ’N Gold pieces
are custom made for you, therefore All Sales are Final.
Q: I don't have a credit card and I write a check?
A: Yes, on the order form there
are several choices of payments, choose mail check. You may than
mail your check in. Upon receipt your order will than be processed. Order
will be shipped when your check is
cleared by out bank. Service charge of $25.00 will apply to all
returned checks. Q: Pricing?
A: Designs 'N Gold reserves the right to correct any errors made by our
webmaster. With or without notice.
Q: What are the Gift Card conditions ?
Designs ‘N Gold assumes no liability for any unauthorized
use of gift card. Designs 'N Gold reserves the right to revoke any gift card
with or without written notice and with or without cause. Gift card are
non-transferable. Gift cards are valid for two years from date of purchase. Q:
What
is GIA?
A:
Established in 1931, GIA is the world’s largest and most respected nonprofit
institute of gemological research.
Conceived 73 years ago in the august tradition of Europe’s most venerated
institutes, GIA discovers (through GIA Research), imparts (through
GIA Education), and applies (through the GIA Gem Laboratory and GIA Gem
Instruments) gemological knowledge to ensure the public trust in gems and
jewelry.
With nearly 900 employees, the Institute’s scientists,
diamond graders, and educators are regarded, collectively, as the
world's foremost authority in gemology. Q:
What is GIA's history?
A:GIA is the creator of
the famous 4Cs of diamond value (color, clarity, cut, and carat weight). It
is also the corporate birthplace of the International Diamond
Grading System™. Today, GIA’s D-Z color-grading scale and GIA’s
Flawless–I3 clarity-grading scale are recognized by virtually every
professional jeweler and savvy diamond buyer in the world.
Internationally, the Institute has distinguished itself as the
preeminent source of gemological knowledge and professionalism. By
extension, the GIA Diamond Grading Report and the GIA Diamond Dossier are
considered the world's premier gemological credentials. Diamonds of all
shapes and sizes are sent to the Institute from every corner
of the globe for analysis and grading.
Some of the more celebrated stones graded by GIA include: the Hope
Diamond (45.52 carats), the Steinmetz Pink (59.60 carats), the Taylor-Burton
Diamond (69.42 carats), the Allnatt (101.29 carats), the De
Beers Millennium Star (203.04 carats), the Centenary Diamond (273.85
carats), and the Incomparable Diamond (407.48 carats).
GIA is also where the White House and Congress have turned
for definitive answers. It is where the bibles of gemology are quite
literally written. And where the largest gem and jewelry
library in the world is housed.
Q: How
can I be sure I am getting that Diamond I ordered?
A: Each Diamond of one carat or larger
is accompanied with a Gemological Institute of America Certificate assuring
that grading is done by GIA standards.
|
